State Farm® Insurance Agent Michelle Christensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maya Jovanovic
July 17, 2026
"I decided I wanted to get life insurance, but wasn’t sure what to buy. I reached out to Michelle Christensen State Farm and her team made it easy to understand. I found the process to be very simple and throughly explained. Highly recommend. Ask for Marc."
"Life insurance is definitely not a one size fits all product. Marc does a fantastic job of getting to know a person or a family and finds out what is important to them. There are so many different options available, I’m so thankful you’ve chose our office to protect your family!"
Nicole Pennington
July 16, 2026
"This office is very easy to work with for insurance. Marc was very knowledgeable. He answered all of my questions and helped me make my insurance decisions. Highly recommend!"
"Marc has been with our office for well over a decade and is extremely knowledgeable when it comes to insurance and the products needed to protect a person or family. Thank you so much for taking the time to provide a review! Your comments and feedback mean a lot to us."
Shiloh Broadway
July 9, 2026
"I, my family, and my partner use State Farm insurance. We love working with them and always get fast responses from Eva. They are helpful and always doing what they can to get us the best rates!"
"Responding quickly and accurately is important to our office! We know there are so many options out there when it comes to insurance and we feel the differentiator with our office is the power of knowledge, speed, and accuracy at which we respond. Eva has been with State Farm for over three decades and will always ensure that we are providing State Farm‘s most competitive rate. Thank you!"
Christina Paul
June 27, 2026
"Every agent at this location is accessible and ready to help. I have been with this agency over 15 years."
"First, thank you for your loyalty for all of these years, that means a lot to us! Our main goal is always to assist you quickly and efficiently! We really appreciate you taking the time to provide a review."
Laurie Trice
June 25, 2026
"My depth of the experience with this agency goes back many years, not just for myself, but for many of my family members as well. Whether working directly with them in person or remotely, their personal touch and responsiveness is equally the same. There are very few places that I call anymore where a person actually answers the phone. When I call or email THIS agency, I know that I can connect to a person who is knowledgeable and has the expertise that I need to get that issue off my list quickly. These are people that I know that I can trust; within an agency that works together like a well oiled machine; within a company that I have great confidence in.
In my recent visit to their office to go over my policies in person, I found the same wonderful neighbor-like friendliness and thoroughness when explaining and reviewing every policy to make sure it was still covering my needs while maintaining my premiums at a reasonable level. When it comes to such important personal business as minimizing my risk exposure, this is the team that I want to have my back. I know they would advise the same thing for me personally as they would do for themselves."
"Having trust in your insurance company and agency is probably the most important aspect when renewing or searching for coverage! It has been our pleasure working with you and many of your family members over the years. We are grateful for the five star review and honored to have worked with all of you for so long! Thank you for your feedback!"
JODY BLOYER
June 24, 2026
"Great insurance and more importantly, FANTASTIC people!!! I appreciate them and their work so much!"
"JODY, your five star review means so much to our office. Anything less than that is not acceptable and we are continually striving to make sure that we are providing the best coverage at the most cost-effective premiums that we can provide at State Farm. Thank you so much for taking the time to provide a review!"
Dawn Syrrakos
June 19, 2026
"Daniel was a great help. Explained everything and verified it. I was very happy with the service"
"I really appreciate you taking the time to provide a review! Daniel has been with State Farm for over 12 years and does a very thorough job explaining coverages and policy information. So happy to hear you are happy with our service! Thanks so much!"
Daniel Jarrett
June 12, 2026
"Dan is the best."
"He is so thorough and does such a fantastic job for our agency! We really appreciate you taking the time to provide feedback and a 5-star review! Have a wonderful weekend!"
Ashley George
June 1, 2026
"Marc was outstanding! Excellent and thorough communication! Quick response time! Answered all my questions and saved me $150 on my car insurance with better coverage than my current policy! Highly recommend!"
"We always love to hear that State Farm is saving people $$! Equally important to me is that you are experiencing quick response times and offered coverage to protect you at your current stage in life. Coverages should never be a one size fits all and people’s needs change overtime so I am happy that we were able to save you money while giving you better coverage! Thank you, Ashley!"
Rose Rabidoux
June 1, 2026
"Michelle made the best decision bringing in Daniel Slagell! He is the reason we chose State Farm and will continue our business with them. Daniel is any wife's/mom’s insurance arm when she has teenagers and a husband that have too many toys!! I love the peace of mind knowing we’re covered!!"
"Thank you for the review, Rose! I was copied on the text thread between you and Daniel and happy to see the quick responses and information shared so that you would have the peace of mind of being covered! Daniel has been with State Farm for a long time and is a great asset to our team!"
Cody McDonald
May 21, 2026
"I want to start by giving credit where it is due: Michelle Christensen’s agency has always been professional, responsive, and pleasant to work with. We have been multi-policyholders since 2019 and have actively referred multiple family members and friends over the years. The local agency deserves 10+ stars!
However, the true test of any insurance provider isn't how they look when collecting your premiums—it’s what happens when you actually have to file a claim. On that note, State Farm has completely failed, hence the 1-star rating.
Within the last six to eight months, we filed two separate claims: a homeowners claim and a not-at-fault auto accident claim. In both instances, State Farm acted less like a "good neighbor" and more like an adversary. They consistently pushed back, delayed processing, denied justified payments, and flat-out argued without technical standing. They turned what should have been a standard resolution process into a miserable, drawn-out battle, despite the multiple chances we gave them to provide a fair resolution.
Ultimately, our experiences have exposed a severe inability—or explicit unwillingness—by State Farm to ethically and efficiently resolve claims. Because of this, we are looking for a new insurance provider and advising our referrals to start shopping around as well.
While Michelle Christensen’s local team deserves high marks for their customer service, State Farm's behind-the-scenes corporate claims handling is horrendous. Take our experiences as a warning: do not trust State Farm to be there like a “good neighbor” when it matters most."
"Hi Cody – I really appreciate you sharing your thoughts and I apologize for the frustration you experienced. While our office can control so many things, when it comes to claim coverage and pay-outs, it is unfortunately at the discretion of the policy. In regard to the homeowners claim, I wish the contractor that you hired, would have covered the furniture and belongings to prevent allergens and debris. As hard as we tried, that just isn’t something covered under the policy. I also know we tried to get GM to provide something in writing regarding what a tolerable alignment would cover, and since they couldn’t provide it, we couldn’t alter the auto claim coverage. Louise from my office worked with several supervisors and claims managers to try and get the best outcome for you, but at the end of the day, claims does have to follow the policy language. Thank you for all of the referrals over the years and being with our office for so long. It truly has been our pleasure to work with you guys, and if there is anything further that our office can do, please let me know. "
Karen Diedrich
May 20, 2026
"Super friendly staff. Whenever I call for anything- they take care of it right away. Have been with them for several years. I would definitely recommend them if you’re looking for a new insurance agent."
"Thank you so much for the kind words, Karen! It has been our pleasure to work with your family for so many years!"
Lupita Cruz
May 13, 2026
"This office always responds quickly. Daniel has always been especially attentive and patient with my questions."
"That is so wonderful to hear Lupita! I am glad Daniel took the time to answer any questions that you had. That is our goal with every interaction. Thanks again!"
Jamar Martin
May 2, 2026
"I had a great experience working with the State Farm team at Michelle Christensen’s branch. Daniel was both extremely helpful, professional, and easy to work with.
Daniel took the time to understand exactly what I needed and helped me find the right coverage without overcomplicating anything. He made the process smooth and stress-free, which I really appreciated.
Michelle runs a solid office—everything felt organized, responsive, and customer-focused. They also helped me get renters insurance set up quickly, which was exactly what I needed.
Overall, great service, good communication, and a team that actually looks out for you. Definitely recommend this branch if you want insurance done right."
"That is so wonderful to hear Jamar! I really appreciate you taking the time to break down the positive interaction you had with Daniel and our office ! Our goal will always be to recommend the correct coverage for you based on your current situation. Thank you!"
Claire Wagner
April 30, 2026
"Thank you, Daniel and Mark, for updating my connection with the State Farm website . You both are incredibly helpful and patient. And appreciated."
"I am so happy to hear that they were able to assist with your drive safe and save discount. Our office is always ready to assist in handling discount or coverage questions. I also appreciate your loyalty to our agency by coming back to us! Thank you Claire, you are wonderful to work with!"
Michelle
April 15, 2026
"Daniel was so helpful with my business policy! He was able to go through it with me to help it fit my needs instead of automated updates. Great customer service and friendly!"
"We love helping people with business insurance. There are so many intricacies to those policies that we always recommend working with a commercial specialist to help you choose the right coverage for your particular business. Thank you for the review!"
Catherine Volk
April 8, 2026
"Michelle, as well as everyone in her office, are extremely friendly, knowledgeable & helpful. They never seemed bothered by my many questions & truly make me feel at ease. They are a great group of people & I'm quite grateful they guide me well with all my insurance needs. I highly recommend. Allstate claims, "you're in good hands". But if you want to be in the BEST hands, reach out to Michelle Christensen & team."
"I love how you added a slogan to the end of your review! That was super clever and appreciated! I am fortunate to have a team that is both friendly and knowledgeable and appreciate you taking the time to provide a review.
"
Carrie Sanchez
March 27, 2026
"Eva has always been a great help for me , she explains everything to me , so I understand, and is very fast with responding, She definitely deserves 5 stars"
"Thank you for sharing that Carrie! With Eva’s 30+ years of experience, she does an amazing job explaining coverages and policy details. We really appreciate the review! "
Jordan Cox
March 26, 2026
"Very professional and helpful with all insurance needs!!"
"Thank you for taking the time to provide a review! I’m glad you feel our team is professional and helpful. Our team has combined State Farm experience of over 74 years and we strive to provide amazing service during every interaction. Thank you!"
A Molinski
March 17, 2026
"We have been using this State Farm office for years for our personal and business needs. No matter who I speak to Michelle, Eva, Daniel, etc. the staff has all been so professional, helpful and efficient. Today I called on policy for a property we sold last year and forgot to cancel. Daniel was so kind and actually looked up the date we sold the property and they are sending me a refund check for the policy from the date sold. WOW! Now that is excellent customer service and one more reason we appreciate this office. Keep up the amazing work."
"It has been our pleasure working with your family over the past several years! I’m happy to hear that Daniel went the extra mile to assist with that. We will always strive to help in any way possible. Thank you for the kind feedback!"
Nicholas Truckey
March 12, 2026
"Mark was amazing and so easy to work with. I wish I could adopt him."
"That is by far the most humorous review we have received! 😂 Marc has been with us for over 13 years and does an excellent job! Thank you for sharing your feedback. "
Chavela Velasquez
March 10, 2026
"Whenever I call the staff is always helpful and very polite. Thank you again Daniel for your assistance and explaining everything I needed to know."
"I’m extremely happy to hear that everyone is polite and helpful! Daniel does do a great job of explaining things and assisting with policies. Thank you for the kind words!"
Dolores Kopp
March 3, 2026
"They have been knowledgeable and professional. I especially like their friendliness."
"So happy to hear that Dolores! Being professional is important to us but I’m also happy to read the word friendly. All of us will answer your questions thoroughly and do so in a friendly manner. Thank you!"
Lynn Jonas
March 1, 2026
"Easy 5⭐️s for Michelle Christensen at State Farm Insurance in Racine. Accessible thorough and takes of all my insurance needs. Its wonderful feeling safe and taken care of. Give her a call you'll be glad you did!"
"I greatly appreciate your confidence and loyalty in State Farm and our office all of these years! I love that you shared feeling safe because if there ever were a problem, our office and our claims team would be there to support you. Thank you so much Lynn! "
Vicki Gehrke
February 27, 2026
"Helpful, quick, and immediately manages any concern"
"That is great to hear Vicki! Our goal always has been and will be to respond quickly and efficiently with any questions, comments, or concerns. We really appreciate the 5-star review!"