Reviews
State Farm® Agent Michelle Christensen
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Nani Torch
October 28, 2026
"Louise was easy to work with and very nice."
Anna Bragg
October 28, 2026
"Eva was a pleasure to work with. She was very helpful with everything. Highly recommend."
Cole Jurcy
October 22, 2026
"The office was very easy to work with, I worked specifically with Marc and his communication was excellent, I was a little stressed but he made the process super easy."
"Thank you for the 5-star review Cole. Insurance can be stressful, especially if you don’t have someone guiding you on the appropriate coverage. We pride ourselves on tailoring a policy specific to your needs at that time and then offer appointment to make adjustments as life changes."
Mark Ethan De Leon
October 22, 2026
"I had a great experience working with Michelle’s team. Marc was assisting me and made the process seamless and very easy! Highly recommend!"
"I’m so happy you would recommend our office! We always try to make insurance transactions seamless whether you are initially setting up coverage with us or filing a claim! Thank you for the review, we greatly appreciate it!"
Luka j
October 21, 2026
"Michelle and her team are great to work with. I worked with Marc setting up my insurance. He made the process very easy. I would recommend!"
"I am so happy to hear that he made the process easy for you. We can accommodate working with someone online, in person or over the phone. I always say we can do business with you however you want to do business with us. Thank you so much for the review!"
R M
October 16, 2026
"Thank you Louis for always being there for the boys' and my insurance needs! You are the best!"
"Thank you for the 5-star review! Louise and our office greatly appreciate it!"
Margo Kaftajian
October 13, 2026
"Thank you Louise for your excellent costumer service and prompt response yesterday."
"Our office will also ways respond quickly and efficiently. Thanks for taking the time to provide a review, we greatly appreciate it!"
Cortney Brockup
October 8, 2026
"Eva, Michelle, and the entire office are wonderful! Everyone is friendly, professional, knowledgeable, and genuinely goes above and beyond to help. You can tell they truly care about their clients and take pride in what they do. Highly recommend this team!"
"I’m so happy to read your review! Friendly, knowledgeable, and a professional team are so important to me. So wonderful to hear, thank you!"
C Serpe
October 1, 2026
"Thank you, Louise for all of your help. Great customer service."
"I really appreciate the feedback and you taking the time to provide a review! Louise has been in customer service for a long time and we are thankful for her experience! "
Sophia Serpe
October 1, 2026
"It was a pleasure talking to Louise today, and she provided amazing customer service. Any questions I had were answered and explained in a very understandable way."
"Louise does a fantastic job on educating customers when it comes to insurance. She will always provide options that fit the need of the family/individual. Thank you for the 5-star review, we greatly appreciate it!"
Alejandro Rivera (ResCatenus789)
September 25, 2026
"Marc was very helpful and flexible in finding the right quote for us as we were planning our wedding and closing on our house."
"Congratulations on the new house! We are happy to be a part of such an exciting time for you guys. As life changes, we will be here to adapt coverages as needed. Thank you for the kind review!"
Meggie Schaefer
September 22, 2026
"I’ve had a great experience working with State Farm and Eva. Last summer, my car flooded, and they made a stressful situation so much easier. They were fast, communicative, and great to work with throughout the entire process.
Unfortunately, I’m now dealing with water damage again, and Eva has been wonderful to work with. She is quick to respond, pleasant, helpful, and makes the process as smooth as possible. It’s reassuring to know I have someone reliable to work with when unexpected situations come up. I would definitely recommend them!"
"Our role is to be a liaison between you and claims. We are always here to assist in those situations when needed! I always say you only know how good your insurance company is once you file a claim. We really appreciate you taking the time to provide a review! Thank you!"
Vic Az
September 22, 2026
"I was moving into Caledonia and Eva helped me work out my house insurance and car insurance. We had a change in the day of the closing of the house we were selling and Eva made sure the policy was in effect during the delay. Eva’s worked with us to make sure the car insurance was transferred to Wisconsin once the plates registration was transferred. Our premiums are at a very competitive price and are an excellent value, especially given the level of support provided by the staff."
"I am so happy to hear that! We know things can change and our office will always provide what is necessary quickly and efficiently. Our office manager Eva, does a fantastic job of seeing things through from start to finish. You will find that kind of service whether you are new to our office or have been with us 30+ years. "
brad gillespie
September 17, 2026
"Had a great experience working with Marc to get the insurance I needed for my boat. 5 Stars all the way. Friendly, professional, very knowledgeable. Thank you Marc and the team at Michelle Christensen State Farm."
"We really appreciate your review, Brad! I know we are approaching fall, but I still hope you get a few months to use your boat this year. You never know being in Wisconsin, lol! Thank you for sharing the feedback with Marc, he has been with our office for well over a decade and is extremely knowledgeable when it comes to those policies. Thanks!"
calvin harris
August 28, 2026
"Good, quick timing getting the quotes back to me."
"Thank you for the 5-star review Calvin! Our goal is to have a response time that quickly whether you are new to our office and just binding coverage or whether you have been with our office for 20+ years and need something. We will always be timely and efficient in providing what you need.
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Roger Arnould
August 28, 2026
"I can't say enough good things about the friendly, professional, and knowledgeable folks at Michelle Christensen - State Farm in Racine, WI. We began our relationship with them many years ago in Kenosha, working with Michelle's father, Chuck. Although we eventually moved several hours away from the area, the many years of exceptional service and great personal experiences made it a very easy decision for us to continue a long distance relationship of working with them.
Often life gets very busy and we neglect to provide the recognition deserved by those that help us through those days. Everyone at the Racine office is exceptional and they all deserve positive reviews for their expertise and assistance. Special thanks to Daniel for his recent assistance reviewing all of our policies and helping us to identify and implement cost savings. It's great when a company helps to put money back into your pockets...not to mention the $5 Billion dividend disbursements that State Farm will soon be providing to thousands of auto insurance customers. Keep up the great work, guys!"
"Wow! I couldn’t be happier as the business owner to read this review! Number one I am so happy that you gave us the opportunity to work with your family after my dad retired. Secondly, I couldn’t be more honored that we get to continue to work with you even though you have moved. In a world with so many insurance options, thank you for continuing to trust our office and the Christensen agencies for all of these years. Our goal as an entire team is to make things as seamless and easy as possible. We too are excited about the $5 billion dividend that is being returned to customers. "
Gregory Cooper
August 15, 2026
"Louise was very friendly and helpful.
Saved me lots of money from my previous insurance provider!"
"I’m so happy to hear that Louise was friendly and helpful! It’s also nice to hear that we were a significant savings for you! Don’t hesitate to reach out if there’s anything we can assist with. Thanks!"
Chrissy Hamilton
July 31, 2026
"So helpful and knowledgeable. It was an extremely quick and easy process!"
"Our office will always strive to be efficient yet accurate. Everyone in our office is fully licensed and able to assist with anything needed. Thanks so much!"
Maya Jovanovic
July 17, 2026
"I decided I wanted to get life insurance, but wasn’t sure what to buy. I reached out to Michelle Christensen State Farm and her team made it easy to understand. I found the process to be very simple and throughly explained. Highly recommend. Ask for Marc."
"Life insurance is definitely not a one size fits all product. Marc does a fantastic job of getting to know a person or a family and finds out what is important to them. There are so many different options available, I’m so thankful you’ve chose our office to protect your family!"
Nicole Pennington
July 16, 2026
"This office is very easy to work with for insurance. Marc was very knowledgeable. He answered all of my questions and helped me make my insurance decisions. Highly recommend!"
"Marc has been with our office for well over a decade and is extremely knowledgeable when it comes to insurance and the products needed to protect a person or family. Thank you so much for taking the time to provide a review! Your comments and feedback mean a lot to us."
Shiloh Broadway
July 9, 2026
"I, my family, and my partner use State Farm insurance. We love working with them and always get fast responses from Eva. They are helpful and always doing what they can to get us the best rates!"
"Responding quickly and accurately is important to our office! We know there are so many options out there when it comes to insurance and we feel the differentiator with our office is the power of knowledge, speed, and accuracy at which we respond. Eva has been with State Farm for over three decades and will always ensure that we are providing State Farm‘s most competitive rate. Thank you!"
Christina Paul
June 27, 2026
"Every agent at this location is accessible and ready to help. I have been with this agency over 15 years."
"First, thank you for your loyalty for all of these years, that means a lot to us! Our main goal is always to assist you quickly and efficiently! We really appreciate you taking the time to provide a review."
Laurie Trice
June 25, 2026
"My depth of the experience with this agency goes back many years, not just for myself, but for many of my family members as well. Whether working directly with them in person or remotely, their personal touch and responsiveness is equally the same. There are very few places that I call anymore where a person actually answers the phone. When I call or email THIS agency, I know that I can connect to a person who is knowledgeable and has the expertise that I need to get that issue off my list quickly. These are people that I know that I can trust; within an agency that works together like a well oiled machine; within a company that I have great confidence in.
In my recent visit to their office to go over my policies in person, I found the same wonderful neighbor-like friendliness and thoroughness when explaining and reviewing every policy to make sure it was still covering my needs while maintaining my premiums at a reasonable level. When it comes to such important personal business as minimizing my risk exposure, this is the team that I want to have my back. I know they would advise the same thing for me personally as they would do for themselves."
"Having trust in your insurance company and agency is probably the most important aspect when renewing or searching for coverage! It has been our pleasure working with you and many of your family members over the years. We are grateful for the five star review and honored to have worked with all of you for so long! Thank you for your feedback!"
JODY BLOYER
June 24, 2026
"Great insurance and more importantly, FANTASTIC people!!! I appreciate them and their work so much!"
"JODY, your five star review means so much to our office. Anything less than that is not acceptable and we are continually striving to make sure that we are providing the best coverage at the most cost-effective premiums that we can provide at State Farm. Thank you so much for taking the time to provide a review!"
Dawn Syrrakos
June 19, 2026
"Daniel was a great help. Explained everything and verified it. I was very happy with the service"
"I really appreciate you taking the time to provide a review! Daniel has been with State Farm for over 12 years and does a very thorough job explaining coverages and policy information. So happy to hear you are happy with our service! Thanks so much!"