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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jey M

Jey M

November 20, 2025

5  out of  5
rating by Jey M
"Great customer service. Everybody is so nice and friendly. I can always count on Eva for all of our needs. Daniel helped me a lot and he really is "like a good neighbor State Farm is there" person."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there’s anything else we can do for your insurance needs, just let us know."
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Darrell Johnson

November 18, 2025

5  out of  5
rating by Darrell Johnson
"I spoke with an agent name Daniel and he was so helpful in getting my car insurance updated..I can say alot of wonderful things about our conversation but there's not enough room..Job well done"
We responded:
"Your 3 complimentary sentences stated a lot. Thank you for the 5-star review and I am so happy to hear your conversation with Daniel was wonderful! Thanks!"
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Dale Pennington

November 13, 2025

5  out of  5
rating by Dale Pennington
"I had questions about my insurance. This office was able to help me answer my questions. They took the time to explain the coverage to me and how it all works. I highly recommend this office!"
We responded:
"We really appreciate you sharing that! Understanding your coverage is so important. Insurance is not a one size fits all and your policies should always be tailored to your current needs. Our office will always offer advice and suggestions to protect the things that matter most. "
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Megan Natrin

November 11, 2025

5  out of  5
rating by Megan Natrin
"Eva was such a help with my insurance. She explained the coverages and how they differed from my current state and made sure I was comfortable! I absolutely recommend Eva!"
We responded:
"State laws and coverages can certainly vary. While we make it easy to transfer coverage from one state to another, it is important for us to take time and explain the differences. Eva handles a majority of our state to state transfers and does a great job of explaining the differences. Thank you for the 5-star review!"
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Jessica Ehemann

November 7, 2025

5  out of  5
rating by Jessica Ehemann
"If you're looking for an insurance agent that will take the time to ensure you get the right policy for your needs, Michelle Christensen's State Farm office is the place to go! Love her and her staff! They are very knowledgeable, friendly, and will fully answer every question & concern you have. 10/10 HIGHLY recommend!!!"
We responded:
"Tailoring coverage to each individuals’ needs is extremely important. There is no one-size-fits-all when it comes to insurance coverage. Thank you for taking the time to share your experience! "
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Patty Thomas

November 7, 2025

5  out of  5
rating by Patty Thomas
"The best insurance company we have worked with. We work mostly with Eva. She is the most responsive, kind person and goes above expectations for our family. All the staff at the agency are great. They always make sure our insurance needs are met."
We responded:
"So happy to hear that Patty! Our office is never happy with just meeting expectations, our goal is always to exceed them! Thank you take your loyalty and taking the time to provide a review! We appreciate you!"
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C Serpe

November 6, 2025

5  out of  5
rating by C Serpe
"I can’t say enough good things about Louise T. She gave us great customer service and answered all of my questions."
We responded:
"I really appreciate the feedback and you taking the time to provide a review! Louise has been in customer service for a long time and we are thankful for her experience! "
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Paige Kirchmeier

November 6, 2025

5  out of  5
rating by Paige Kirchmeier
"As a first-time homebuyer, I was nervous about navigating homeowners insurance, but working with Marc made the whole process simple and stress-free! He was kind, patient, and took the time to explain everything clearly so I could understand my options. Marc always made sure I had everything I needed and went above and beyond to make sure I felt confident in my coverage. I couldn’t have asked for a better experience!"
We responded:
"That is wonderful to hear Paige! I was so excited to hear about you buying your first house! Congratulations and thank you for letting us be a part of the process."
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Kellie Minor

August 26, 2025

5  out of  5
rating by Kellie Minor
"Highly recommend! Eva was great to work with!"
We responded:
"Hi Kellie - thank you so much for taking the time to give us a 5- star review! I am so happy to hear that Eva was great to work with. If you need anything, don’t hesitate to reach out to our office. We are looking forward to working with you and your family! "
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Natalie Claussen

July 1, 2025

5  out of  5
rating by Natalie Claussen
"I can’t say enough good things about my experience with this office. From the first call to finalizing my coverage, the entire team was exceptional — and Eva went above and beyond every step of the way. She was incredibly helpful, patient, and knowledgeable. Eva took the time to walk me through all my options, explained the fine print in a way that actually made sense, and made sure I felt confident in my choices. It’s rare to find someone who genuinely cares, and Eva absolutely does. Thanks to her, what could have been a confusing process was actually smooth and stress-free. I’m grateful for her help and happy to have found an agency I can truly trust. Highly recommend!"
We responded:
"Thank you so much for sharing your experience Natalie, I really appreciate it! Eva has over 30 years of insurance experience, and I am extremely lucky to have her on our team!"
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Robert Vallone

May 8, 2025

5  out of  5
rating by Robert Vallone
"Awesome agent. Got me through a complicated and involved insurance quote and got me what I needed at a very competitive rate! So far it's been great!!!"
We responded:
"We are ecstatic to receive a 5-star review! Louise enjoyed helping you put together the right plan that made sense for you. Also happy to hear the rate was extremely competitive! Thanks Robert!"
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Lea Sperle

April 24, 2025

5  out of  5
rating by Lea Sperle
"Excellent customer service! We have worked with Eva for many years and followed her to Michelle's office when she transferred. Eva and Michelle are both GREAT to work with. Everyone is the office is great."
We responded:
"Thank you so much for the 5-star review, we greatly appreciate it! Reviews are so important for small businesses and your comments mean a lot to our office. Eva is certainly a valuable asset to our office and enjoys helping families with their insurance needs! Thank you!"
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NateKris Bourdo

March 21, 2025

5  out of  5
rating by NateKris Bourdo
"Michelle has a strong, professional team working in her office. Eva Skrobis is amazing and has gone above and beyond for me at every chance. There is a reason that all of my insurance needs are covered by this office. I highly recommend them, you will not be disappointed."
We responded:
"Thank you for the review! We love working with your family and feel honored to do so for so many years! Eva’s long time State Farm experience makes her an extremely valuable asset to the team. "
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Frank Roznik

February 28, 2025

5  out of  5
rating by Frank Roznik
"I was shopping for a new insurance company because my former company became unaffordable. I spoke with Marc Smiley and he was extremely knowledgeable and walked me through the process of choosing State Farm and saved me a ton of money!! I couldn’t be happier going with the Michelle Christensen State Farm Agency!!!"
We responded:
"I am so happy to hear that State Farm was a savings for you! Marc has over 12 years of insurance knowledge and does a wonderful job offering coverages specific to your needs. Welcome!"
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Amber Kragenbrink

February 7, 2025

5  out of  5
rating by Amber Kragenbrink
"Eva and Michelle have been amazing to work with. They have been helping my husband and I add the correct insurance for our 16 year old son, Now that we have another driver in the house. We added a driver and a vehicle for our son to our policies. That was our most recent add to our car insurance. When we switched to State farm from our previous insurance, they helped us make a smooth transition with our homeowners and auto insurance. Thank you so much for all the help ladies!!!"
We responded:
"We are happy to help and grateful for the 5-star review! We will always guide your family in the right direction for coverages and pricing. Thank you! "
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Adrianne Farrow

August 13, 2024

5  out of  5
rating by Adrianne Farrow
"Adrina gave me great customer service"
We responded:
"I am so happy to hear that! Customer service is extremely important to our office. Adrina is the newest member of our Racine insurance team and has done an excellent job!"
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Leonard M

August 12, 2024

5  out of  5
rating by Leonard M
"Knowledgeable & friendly - insurance is like a foreign language and I'm not the fastest person but they took the time to explain everything to me without pressuring me at all. I was especially worried about being underinsured since the legal minimums in Wisconsin barely cover anything. Thank you!"
We responded:
"Auto insurance and life insurance can be complicated. There are so many options available, it can be hard to narrow down what is appropriate for YOU. Thank you for the review, we appreciate it!"
Profile photo of Makayla Tanner

Makayla Tanner

August 12, 2024

5  out of  5
rating by Makayla Tanner
"Michelle’s service was amazing, quick, and helped me understand anything I was confused about. Highly recommend requesting for Michelle Christensen!"
We responded:
"I was happy to help! We insure people all over the state, not just Racine county. I’m looking forward to working with your family. We certainly appreciate the 5-star review!"
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adrina farrow

August 12, 2024

5  out of  5
rating by adrina farrow
"Amazing office, friendly staff, great place to get insurance!"
We responded:
"Glad to hear we saved you money on your auto and renters insurance. Our dedicated team of 6, will provide prompt, efficient service. Thank you for the review!"
Profile photo of Adrian Farrow

Adrian Farrow

August 12, 2024

5  out of  5
rating by Adrian Farrow
"Insurance is not always a pleasant thing to deal with but Michelle C and team got this thing on lock!"
We responded:
"While auto insurance may not always be exciting, our office will always be pleasant and provide the right coverage. Your coverage should change with you as your life changes. We will be there every step of the way! "
Profile photo of Latrina Farrow

Latrina Farrow

August 12, 2024

5  out of  5
rating by Latrina Farrow
"Adrina Farrow is simply the best thank you for my insurance policy. You took good care of me!!"
We responded:
"I am so happy to hear that. Adrina is a new member of our team. Her focus will be helping those obtain the best coverage for motorcycle insurance, boat insurance and home insurance. It’s wonderful she was able to protect all of those things for you! Thanks!"
Profile photo of Al Olson

Al Olson

April 22, 2024

5  out of  5
rating by Al Olson
"Needed new policy for Home and Auto Insurance and Marc Smiley helped me to go through and explain and compare different insurance coverage and save money he was extremely knowledgeable and helpful I would recommend him to anyone in need of insurance!"
We responded:
"Thank you for the review Al! I will certainly share that information at our next team meeting. Marc will get ANOTHER shout out for providing amazing service. I am happy to hear that he took the time to look at different coverage options and tailored it to what you need. Plus, it’s always a bonus to save money! Thanks!"
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Brett Mandli

March 28, 2024

5  out of  5
rating by Brett Mandli
"Marc was incredible! Just switched over from American Family. Everyone here makes you feel welcome, and I hope to be here for a long time!"
We responded:
"That is great to hear Brett! We hope to work with you for a long time as well!"
Profile photo of Lia Xiong

Lia Xiong

February 14, 2024

1  out of  5
rating by Lia Xiong
"I have been with State Farm for more than 10 years. I switched my vehicle for a new one and they jack my premium up about 1400. They withdrawl my money and six days later I cancelled the policy and they claimed the they did not charge any premuim for the old vehicle and only credit mt premuin of 43.00. They withdrawl my account of more than 500.00. They don't value your business with them."
We responded:
"Hi Lia - we certainly appreciate your business after all these years. Prior to hanging up on us, we were trying to explain that your bill is pro-rated from the purchase date of the new vehicle. You are correct, the new car is also a lot more money to insure than your previous vehicle. State Farm did send you a pro-rated refund check from the date of cancellation. After we got disconnected, I sent you a text with an email address where you could request a further explanation of your bill and refund. I did personally look it over though and everything is correct. Again, I apologize if that explanation didn’t make sense initially. on"
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Scott Boll

January 26, 2024

5  out of  5
rating by Scott Boll
"Very fair and honest, they got that old school small town kind of feel in a big town very personal easy to ask questions someone’s always answering the phone and speak clear English. If you’re still confused, you can go right there and they’ll sit down and talk with you always"
We responded:
"Scott thank you so much for the 5-star review! Glad you feel that we have taken care of your auto insurance needs. Small businesses rely on feedback, so thank you."